Software as a Service Agreement
2NDNATURE SOFTWARE INC.
THIS SOFTWARE AS A SERVICE AGREEMENT (THE “AGREEMENT”) IS HEREBY ENTERED INTO
AND AGREED UPON BY YOU, EITHER AN INDIVIDUAL OR AN ENTITY, (“CLIENT”) AND
2NDNATURE SOFTWARE INC. (“2N”) FOR ACCESS AND USE OF THE 2N SOFTWARE
(DEFINED BELOW). BY ACCEPTING THIS AGREEMENT, EITHER BY INDICATING YOUR ACCEPTANCE OR
ACCESSING THE 2N SOFTWARE, YOU AGREE TO THIS AGREEMENT. THIS AGREEMENT IS A LEGALLY
BINDING CONTRACT BETWEEN CLIENT AND 2N AND STATES THE TERMS THAT GOVERN CLIENT’S
USAGE OF THE 2N SOFTWARE. IF YOU ARE ENTERING INTO THIS AGREEMENT ON BEHALF OF A COMPANY
OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH ENTITY TO
THIS AGREEMENT. ANY CHANGES, ADDITIONS, OR DELETIONS BY YOU TO THIS AGREEMENT WILL NOT BE
ACCEPTED AND WILL NOT BE A PART OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THIS AGREEMENT,
DO NOT ACCESS OR USE THE SOFTWARE.
Access and Restrictions.
Subject to the terms of this Agreement, 2N grants to Client a limited,
non-exclusive, non-transferable right during the Term to allow its Users (defined
below) to access and use the online software applications made available by 2N
(“2N Software”) solely for Client’s internal business
purposes and may provide other services necessary for productive use of the 2N
Software, including the provision of software updates, bug fixes, data monitoring,
and technical support (“Support Services”). “User” means any
Client employee, contractor, or agent, or any other individual or entity authorized
by the Client to access and use the 2N Software. Client’s rights to access the
Service will be limited to those expressly granted in this Agreement, and 2N
reserves all other rights, title, and interest therein.
Restrictions. Client is responsible for all activities conducted under its and its
Users’ logins on the 2N Software. Client shall not: (i) copy, rent, sell,
lease, distribute, pledge, assign, or otherwise transfer, or encumber rights to the
2N Software, or any part thereof, or use it for the benefit of any third party, or
make it available to anyone other than its Users; (ii) send or store any personally
information; (iii) send or store infringing or unlawful material; (iv) send or store
viruses, worms, time bombs, Trojan horses and other harmful or malicious code,
files, scripts, agents or programs; (v) attempt to gain unauthorized access to, or
disrupt the integrity or performance of, the 2N Software or the data contained
therein; (vi) modify, copy or create derivative works based on the 2N Software, or
any portion thereof; (vii) access the 2N Software for the purpose of building a
competitive product or service or copying its features or user interface; or (viii)
delete, alter, add to or fail to reproduce in and on the 2N Software the name
of 2N and any copyright or other notices appearing in or on the 2N Software or
which may be required by 2N at any time.
Professional Services. Additional professional services related to the initial
set-up and ongoing use of the 2N Software such as training, data import/export, will
be set forth and billed at 2N’s current time and materials rates.
- Term and Termination.
- Term. Unless otherwise stated, the term of the Agreement is one year.
Termination for Cause. Without limiting the right of a party to immediately
terminate this Agreement for cause as provided for in this Agreement, if either party
materially breaches any of its duties or obligations hereunder and such breach is not
cured within thirty (30) calendar days after written notice of the breach, the
non-breaching party may terminate this Agreement for cause as of a date specified in
- Proprietary Rights
2N Rights. Except for the rights expressly granted under this Agreement, 2N retains all
right, title, and interest (including all related intellectual property rights) in and
to the 2N Software, and all other products, works, software and technology created,
used, or provided by 2N in connection with this Agreement.
Client Data. All right, title and interest in and to the Client Data is owned
exclusively by Client and Client may use the 2N Software to create reports and other
data exports as needed for the Client internal business purposes. Client grants 2N a
license to use, aggregate, collect, process, store, generate, and display Client Data to
the extent necessary to maximize the effectiveness of 2N Software.
Fees. Client will pay 2N the annual subscription fee as agreed by the parties in
an ordering document or purchase order for access to the 2N Software, Set-Up Services,
and Support Services (“Subscription Fee”). Client shall pay the
Subscription Fee within thirty (30) days of execution of this Agreement. Client
shall pay 2N the Subscription Fee for any renewal term within thirty (30) days of the
start of such renewal term. Should the Agreement be renewed beyond the original Term, 2N
reserves the right to increase the Subscription Fee for any Renewal Term. Client agrees
to pay all sales, use, value-added, goods and services, consumption, withholding, excise
and any other similar taxes or government charges, exclusive of 2N’s income taxes.
Disclaimer of Warranties. THE 2N SOFTWARE IS PROVIDED “AS-IS” AND 2N AND ITS
SUPPLIERS HEREBY DISCLAIM ALL (AND HAVE NOT AUTHORIZED ANYONE TO MAKE ANY) WARRANTIES
RELATING TO THE 2N SOFTWARE, PROFESSIONAL SERVICES OR OTHER SUBJECT MATTER OF THIS
AGREEMENT, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES OF
NON-INFRINGEMENT OF THIRD PARTY RIGHTS, AVAILABILITY OF THE 2N SOFTWARE, TITLE,
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE PARTIES ARE NOT RELYING AND
HAVE NOT RELIED ON ANY REPRESENTATIONS OR WARRANTIES WHATSOEVER REGARDING THE SUBJECT
MATTER OF THIS AGREEMENT, EXPRESS OR IMPLIED.
Indemnification. Client will indemnify, defend, and hold 2N harmless from any and all
claims, demands, suits or proceedings brought against 2N by a third party alleging a
violation of a third party’s rights arising from Client's provision of the
Limitation of Liability. EXCEPT FOR CUSTOMER’S BREACH OF SECTION 1.2 OR AN
OBLIGATION ARISING UNDER SECTION 6, NEITHER CUSTOMER, 2N, NOR 2N’s SUPPLIERS,
SHALL BE RESPONSIBLE OR LIABLE WITH RESPECT TO ANY SUBJECT MATTER OF THIS AGREEMENT OR
TERMS AND CONDITIONS RELATED THERETO UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR
OTHER THEORY (A) FOR ERROR OR INTERRUPTION OF USE, LOSS OR INACCURACY OR CORRUPTION OF
DATA, (B) FOR COST OF PROCUREMENT OF SUBSTITUTE GOODS, SERVICES, RIGHTS, OR TECHNOLOGY,
(C) FOR ANY LOST PROFITS OR REVENUES, OR FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR PUNITIVE DAMAGES, WHETHER OR NOT A PARTY HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.
Authority. Client represents and warrants that it has all requisite corporate power,
financial capacity, and authority to execute, deliver, and perform its obligations under
Confidentiality. Except as required by applicable laws or regulations, the parties
agreement that information deemed confidential at the time of disclosure and the terms
of this Agreement shall not be disclosed to any third party.
Notices. Any notice given pursuant to this Agreement shall be in writing and shall
be given via email (provided receipt is confirmed by the recipient), certified mail or
courier, return receipt requested, to the addresses appearing in the preamble of this
Agreement, or as changed through written notice to the other party. Notice is
deemed effective on the date it is delivered to the addressee.
Governing law. This Agreement shall be governed by and construed in accordance with the
laws of the California and the federal laws of the United States of America. 2N
hereby consents and submits to the jurisdiction and forum of the state and federal
courts in the Santa Cruz, CA in all questions and controversies arising out of this
Force Majeure; Excused Performance. Neither party shall be liable for delays or
any failure to perform the obligations under this Agreement due to causes beyond its
reasonable control. Such delays include, but are not limited to, fire, explosion,
flood or other natural catastrophe, governmental legislation, acts, orders, or
regulation, strikes or labor difficulties, to the extent not occasioned by the fault or
negligence of the delayed party.
Independent Contractor. 2N is an independent contractor with no authority to contract
for Client or in any way to bind or to commit Client to any agreement of any kind or to
assume any liabilities of any nature in the name of or on behalf of Client. Under
no circumstances shall 2N, or any of its staff, if any, hold itself out as or be
considered an agent employee, joint venture, or partner of Client.
Attorneys’ Fees and Costs. In any arbitration, litigation, or other
proceeding, informal or formal, by which one party either seeks to enforce this
Agreement or seeks a declaration of any rights or obligations under this Agreement, the
non-prevailing party shall pay the prevailing party’s costs and expenses,
including but not limited to, reasonable attorneys’ fees.
No Waiver. The failure of either party at any time to require performance by the
other party of any provision of this Agreement shall in no way affect that party’s
right to enforce such provisions, nor shall the waiver by either party of any breach of
any provision of this Agreement be taken or held to be a waiver of any further breach of
the same provision.
Counterparts; Facsimile. This Agreement may be executed in one or more
counterparts, each of which shall be deemed an original, but all of which together shall
constitute one and the same Agreement. The parties agree that a facsimile
signature may substitute for and have the same legal effect as the original signature.
Entire Agreement. This Agreement and its attached exhibits (if any) constitute the
entire agreement between the parties and supersede any and all previous representations,
understandings, or agreements between Client and 2N as to the subject matter hereof.
This Agreement may only be amended by an instrument in writing signed by the
parties. Any terms and conditions included in a Client purchase order or a 2N
invoice, as the case may be, shall be deemed to be solely for the convenience of the
respective party, and no such term or condition shall be binding upon the parties.